Privacy Policy

Last Updated: September 2026

At Vintage Garden Seeds, operated by FISSIONTECH LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, create an account, communicate with us, or place an order.

1. Company Information

Vintage Garden Seeds
Operated by FISSIONTECH LTD

71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: support@vintagegardenseeds.com
Phone: +44 20 4638 9707

2. Information We Collect

Depending on how you use our website, we may collect:

Personal Information

• Full name

• Billing and shipping address

• Email address

• Telephone number

• Payment information processed by our payment providers

• Order history

• Account information, where applicable

Technical Information

• IP address

• Browser and device information

• Operating system

• Website usage data

• Pages visited

• Referral source

• Cookies and similar technologies

Communication Information

• Customer service enquiries

• Reviews and feedback

• Marketing preferences

• Messages submitted through our contact forms

3. How We Use Your Information

We may use your personal information to:

• Process and fulfil orders.

• Deliver products and provide customer support.

• Process payments.

• Communicate with you regarding your purchases.

• Improve our website, products, and services.

• Prevent fraud and maintain website security.

• Comply with legal and regulatory obligations.

• Send marketing communications where permitted.

4. Legal Basis for Processing

Where applicable under the UK GDPR, EU GDPR, and other applicable privacy laws, we process personal information based on one or more of the following:

• Performance of a contract.

• Your consent.

• Compliance with legal obligations.

• Our legitimate interests, where those interests do not override your applicable rights and freedoms.

5. Sharing Your Information

We may share personal information where necessary to operate our business, fulfil orders, provide our services, or conduct permitted analytics and marketing activities.

Recipients may include:

• Payment processing providers.

• Shipping and delivery partners.

• Website hosting and eCommerce service providers.

• IT and security service providers.

• Analytics and marketing service providers.

• Professional advisers.

• Government or regulatory authorities where required by law.

We do not sell personal information for monetary payment. However, certain disclosures to advertising or marketing partners may be considered a “sale,” “sharing,” or “targeted advertising” under some applicable U.S. state privacy laws.

Where applicable, you may have the right to opt out of these activities through the privacy choices available on our website.

6. International Data Transfers

As an online retailer, personal information may be processed or transferred outside your country of residence where necessary to operate our website, fulfil orders, and provide our services.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

7. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services and fulfil orders.

• Comply with legal, tax, accounting, and regulatory obligations.

• Resolve disputes.

• Enforce our agreements.

When information is no longer required, it may be securely deleted or anonymised where appropriate.

9. Cookies

Our website uses cookies and similar technologies to:

• Provide essential website functionality.

• Remember preferences.

• Improve website performance.

• Analyse website usage.

• Support marketing activities where permitted.

Where required by applicable law, non-essential cookies are used according to your cookie preferences.

For more information about cookies and how you can manage your preferences, please review our Cookie Policy.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Request deletion of certain personal information.

• Restrict or object to certain processing activities.

• Withdraw consent where processing relies on consent.

• Request eligible information in a portable format.

• Opt out of certain sales, sharing, or targeted advertising where applicable.

• Lodge a complaint with an applicable data protection authority.

Requests will be handled in accordance with applicable law.

11. Marketing Communications

Where permitted, we may send you information about products, offers, gardening information, and other relevant updates.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications or by contacting us.

12. Children's Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child contrary to applicable requirements, we will take appropriate steps to delete it.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, services, technologies, or applicable legal requirements.

The latest version will be published on this page with an updated revision date.

15. Contact Us

If you have questions about this Privacy Policy, your privacy rights, or how your personal information is handled, please contact us:

Vintage Garden Seeds
FISSIONTECH LTD

71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: support@vintagegardenseeds.com
Phone: +44 20 4638 9707